Shipping policy

Last Updated: August 20, 2026

At MIRI, we are committed to providing a reliable and convenient shipping experience to customers throughout the United States.

Please review the following shipping information before placing your order.

1. GENERAL SHIPPING INFORMATION

We currently ship throughout the United States.

Shipping options, costs, and delivery times may vary depending on your location, order, and applicable shipping conditions.

We make reasonable efforts to process and deliver orders within the estimated timeframes described below.

2. ORDER PROCESSING

Orders are generally processed within 3 calendar days after the order is placed.

Orders are processed Monday through Friday, excluding major U.S. holidays.

Processing time refers to the time required to prepare your order for shipment and does not include transit time.

During periods of high order volume, promotional events, holidays, or other exceptional circumstances, processing may take longer than usual.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

3. SHIPPING TIME

After processing, orders generally require approximately:

8–15 calendar days in transit.

Shipping times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, shipping volumes, and other circumstances outside of MIRI's reasonable control.

4. ESTIMATED TOTAL DELIVERY TIME

Based on our standard processing and transit estimates, customers should generally allow approximately:

11–18 calendar days from the date of purchase.

This estimate includes both order processing and transit time.

Please note that this is an estimated timeframe and does not constitute a guaranteed delivery date.

5. SHIPPING COSTS

Applicable shipping costs, if any, will be clearly displayed during checkout before your order is completed.

Any free-shipping promotions will be clearly identified on the applicable offer or at checkout.

6. SHIPPING CARRIERS

Depending on the destination and characteristics of your order, shipments may be delivered through different shipping carriers and logistics providers.

Carriers may include USPS, UPS, FedEx, DHL, or other delivery partners.

The carrier used for a particular order may vary.

7. TRACKING INFORMATION

Once your order has been shipped, a tracking number will be sent to the email address provided at checkout.

Tracking information may take some time to become active after the shipping confirmation has been issued.

If your tracking information does not immediately show movement, please allow reasonable time for the carrier to scan and process the shipment.

8. TRACKING NOT RECEIVED

If you have not received tracking information after the applicable processing period, please contact us at:

support@miristoreus.com

Please include your order number so that our team can assist you.

9. ADDRESS ACCURACY

Customers are responsible for providing accurate and complete shipping information when placing an order.

This includes:

Full name
Street address
Apartment, unit, or suite number, where applicable
City
State
ZIP code

MIRI is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer, except where otherwise required by applicable law.

If you realize that you entered an incorrect shipping address, please contact us as soon as possible at:

support@miristoreus.com

We cannot guarantee that address changes can be made after an order has entered processing or shipment.

10. FAILED DELIVERY OR RETURNED PACKAGES

If a package cannot be delivered because of an incorrect or incomplete address, refusal of delivery, failure to collect the package, or repeated failed delivery attempts, the package may be returned to the sender.

If a package is returned to MIRI, please contact our customer support team to determine the available options.

Additional shipping costs may apply if a new shipment is requested due to an issue attributable to the customer.

11. DELAYED SHIPMENTS

While we make reasonable efforts to meet the estimated delivery timeframe, shipping delays can occasionally occur.

Delays may result from:

Carrier delays
Severe weather
Holidays
High shipping volumes
Incorrect or incomplete address information
Operational disruptions
Other circumstances outside of MIRI's reasonable control

If your shipment is significantly delayed, please contact our customer support team so that we can review the tracking information and assist you.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

12. LOST OR DAMAGED PACKAGES

If your package is lost or appears to have been damaged during transit, please contact us at:

support@miristoreus.com

We may request your order number, tracking information, photographs, or other relevant information in order to investigate the issue with the applicable carrier.

If tracking confirms that an order has been delivered to the shipping address provided at checkout, MIRI is generally not responsible for packages that are subsequently lost, stolen, or misplaced after delivery, subject to applicable law.

If you believe your package was incorrectly marked as delivered, please contact us so that we can review the tracking information and assist where possible.

13. ORDER ACCEPTANCE & PRICING

MIRI reserves the right to refuse or cancel an order where permitted by applicable law, including circumstances involving:

Incomplete or incorrect information
Suspected fraudulent or unauthorized activity
Payment verification issues
Significant pricing or listing errors
Product availability or fulfillment issues
Technical or processing errors

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

14. PRICE ACCURACY

We make reasonable efforts to ensure that product descriptions and prices displayed on our website are accurate.

In the event of an obvious pricing or listing error, MIRI reserves the right, where permitted by applicable law, to contact the customer regarding the error or cancel the affected order and provide an appropriate refund.