MIRI — FAQ
Have a question about MIRI, your order, shipping, payments, or returns? You'll find answers to some of our most common questions below.
WHAT PRODUCTS DO YOU OFFER?
At MIRI, we offer a curated selection of women's fashion, including dresses, tops, bottoms, and other carefully selected styles.
Each product page provides relevant information such as product images, available sizes, colors, variants, and product details to help you make an informed decision before purchasing.
HOW CAN I PLACE AN ORDER?
Ordering from MIRI is simple.
Browse our collection, select the product and options you'd like, and click “Add to Cart.”
Once you've finished shopping, proceed to checkout and follow the instructions to enter your shipping and payment information.
After your payment has been successfully processed, you'll receive an order confirmation email.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Depending on availability at checkout, we may accept:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
Available payment methods may vary depending on your location, device, browser, or other factors.
HOW LONG DOES SHIPPING TAKE?
Orders are generally processed within 3 calendar days.
Once processed, shipping generally takes approximately 8–15 calendar days.
This means customers should generally allow approximately 11–18 calendar days in total from the date of purchase.
Please remember that these are estimated timeframes, not guaranteed delivery dates. Delays may occur due to carrier operations, weather, holidays, high shipping volumes, or circumstances outside our reasonable control.
For complete information, please review our Shipping Policy.
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, MIRI ships within the United States only.
We do not currently offer international shipping.
WHAT HAPPENS IF MY PAYMENT IS DECLINED?
If your payment is declined or interrupted, your order will not be successfully completed.
Please check that your billing and payment information has been entered correctly. You may also need to contact your bank or payment provider.
Once your payment has been successfully processed, you will receive an order confirmation email.
WHAT IS YOUR RETURN WINDOW?
Eligible purchases may generally be returned within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.
Items must generally be unused, unworn, undamaged, and in their original condition, with original tags and packaging where applicable.
Certain products, including final-sale, clearance, promotional, or otherwise non-returnable items, may not be eligible for return except where required by applicable law.
DO YOU CHARGE RESTOCKING FEES?
MIRI does not generally charge restocking fees for approved returns.
However, customers may still be responsible for applicable return shipping costs, depending on the reason for the return and the circumstances of the order.
HOW LONG DO REFUNDS TAKE?
Once an eligible return has been received and approved, refunds are generally processed within 10 business days.
Approved refunds are normally issued to the original payment method used at checkout.
Your bank, card issuer, or payment provider may require additional time before the refunded amount appears in your account.
WHAT IF I RECEIVE A DAMAGED OR INCORRECT ITEM?
Please inspect your order after delivery.
If you receive an item that is damaged, defective, incorrect, or significantly different from what you ordered, contact us at:
We may request photographs, videos, packaging information, or other reasonable evidence so that we can review the issue and determine the appropriate solution.
CAN I CANCEL MY ORDER?
Orders may be cancelled before they enter the fulfillment or shipping process, subject to our ability to stop processing the order.
Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible.
If cancellation is no longer possible, you may request a return after delivery if the order qualifies under our Return & Refund Policy.
HOW CAN I CONTACT MIRI?
If you have a question that isn't answered here, our customer support team is happy to help.
Email:
support@miristoreus.com
Phone:
+1 (859) 401-6658
We aim to respond within 1 business day.
CUSTOMER SUPPORT HOURS
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
Time Zone: Eastern Time (ET)
BUSINESS INFORMATION
MIRI™ is a brand owned and operated by LSAC & COMPANY LLC.
LSAC & COMPANY LLC
485 Whitfield Dr Num 2647
Lexington, KY 40515
United States
Commercial License No.: 1618871.06